PAYMENT & DELIVERY
PAYMENTS & PROCESSING
All orders placed on SHOPQUEENSFITNESS.com are subject to payment verification and security checks prior to processing. These checks are completed with the information provided on your order in-line with fraud prevention agencies. Orders higher in value, may be subject to additional checks where additional verification is requested.
Orders generally take 1-2 days to process and ship. This time can vary if your order requires further verification, has missing information or during busier times of the year, such as public holidays or bank holidays.
Once orders have been placed, items, sizes and shipping details can not be amended due to security reasons. We are also unable to cancel any orders once they have been placed as they begin processing immediately.
- Lagos Standard delivery ( 1-2 working days)
- Outside Lagos delivery ( 2-5 working days )
- UAE Standard delivery (1-2 working days)
- GCC & MIDDLE EAST - Dhl Express (2-3 working days)
- EUROPE - Dhl Express (2-3 working days)
- USA - Dhl Express (2-3 working day)
- REST OF THE WORLD - Dhl Express (2-5 working days)
Delivery times can vary due to customs clearance which we have no liability or control over.
Taxes and Duties:
As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.
Covid 19 - Although we are attempting to process and dispatch orders as quick as possible, delays may be encountered due to the worlds current climate. We are unable to account for delays that may occur with DHL, your local depot or countries border due to Covid-19. Due to this, please allow extra time for receiving your order.